Privacy Policy
Effective Date: January 17, 2025

At Elsa Jewelry (operating under the name EliteDiamondd), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website elitediamondd.com, make a purchase, or engage with our services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, create an account, or interact with us in other ways. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit/debit card details, PayPal account details, or other payment information.
  • Purchase Information: Details about the products you purchase, including the quantity, item description, and price.
  • Website Usage Information: Information about your use of our website, such as IP address, browser type, device type, pages visited, and referring URLs. This is collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Processing Orders: To process your purchases and fulfill orders, including payment processing, order confirmations, shipping, and customer service.
  • Customer Service: To respond to your inquiries, provide support, and resolve any issues related to your orders or our products.
  • Improvement of Our Services: To improve the functionality, features, and performance of our website, products, and services based on your preferences and feedback.
  • Marketing Communications: To send you promotional emails or newsletters about our products, services, special offers, or updates. You can opt-out of marketing emails at any time.
  • Legal Compliance: To comply with legal obligations, enforce our terms, and protect the rights, property, or safety of EliteDiamondd, our customers, or others.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Data Encryption: We use Secure Socket Layer (SSL) encryption to protect your payment information and ensure that data transmitted through our website is secure.
  • Access Control: We restrict access to your personal data to authorized personnel only who need it to perform their duties, such as order fulfillment and customer service.

While we implement robust security measures, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in processing orders, payment processing, shipping, marketing, and customer support.
  • Legal Requirements: If required by law or in response to a legal request, we may disclose your personal information to comply with legal obligations or protect our rights, property, and safety, or the rights, property, and safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring company, but we will notify you via email or a prominent notice on our website before such a transfer takes place.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and allow us to remember your preferences, track website usage, and improve site performance. You can control your cookie preferences through your browser settings, but please note that disabling cookies may affect some features of the website.

We also use third-party services, such as Google Analytics, to collect data about how visitors use our website. These services use cookies to gather information such as your IP address, browser type, and actions on our site. You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal data we hold about you, and request corrections to any inaccurate or incomplete information.
  • Opting Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by following the unsubscribe link at the bottom of the email or by contacting us directly at info@elitediamondd.com.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal obligations that require us to retain data (such as for billing or legal purposes).

To exercise any of your rights, please contact us at info@elitediamondd.com.

7. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated Effective Date will be indicated. By continuing to use our website after any changes, you accept the revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

EliteDiamondd (Elsa Jewelry)
Phone: 662-513-6619
Email: info@elitediamondd.com
Website: https://elitediamondd.com

Thank you for choosing EliteDiamondd. Your privacy and security are important to us, and we are committed to protecting your personal information.